Privacy Policy

 

  1. Introduction

ROSACHIM is committed to protecting your personal data and ensuring transparency in how it is collected, used, and stored.
This Privacy Policy explains how we process personal information when you visit rosachim.com or contact us through our website. 
By using our website, you agree to the practices described in this policy. 

  1. Data we Collect 

We may collect the following categories of personal data:
Information You Provide Directly 

  • Name 
  • Email address 
  • Phone number 
  • Company name 
  • Message or inquiry details 

(Collected through contact forms, quote requests, or email communication.)
Information Collected Automatically 

  • IP address 
  • Browser type 
  • Device type 
  • Pages viewed 
  • Cookies and tracking data (see Cookie Policy) 
  1. Purpose of Data Processing 

Your personal data is collected and processed for the following purposes: 

  • Responding to your inquiries and requests 
  • Providing product or service information 
  • Managing business and customer relationships 
  • Improving website performance and user experience 
  • Ensuring website security and fraud prevention 
  • Fulfilling legal and regulatory obligations 
  1. Legal Basis for Processing

We process personal data based on: 

  • Your consent (e.g. contact form submission)
  • Legitimate interest (business relationship, website optimization)
  • Legal obligations (compliance with Moroccan Law 09-08) 

For European residents, processing also complies with the General Data Protection Regulation (GDPR).

  1. Data Retention

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, and never longer than: 

  • 3 years for contact and commercial information
  • 13 months for cookies 
  1. Data Sharing

ROSACHIM does not sell or rent your personal data.
Data may be shared only with: 

  • Technical service providers (hosting, email services) 
  • Regulatory authorities when legally required 

All partners are bound by confidentiality and data protection obligations. 

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including: 

  • Secure servers 
  • Encrypted data transfers 
  • Access restrictions 
  • Regular security monitoring 
  1. Your Rights 

Under Moroccan Law 09-08 and GDPR for EU users, you have the right to: 

  • Access your personal data 
  • Correct inaccurate information 
  • Request deletion of your data 
  • Withdraw consent at any time 
  • Object to data processing 
  • Request data portability 

To exercise these rights, contact us at: contact@rosachim.com 

  1. International Data Transfers

If data is transferred outside Morocco, we ensure that appropriate safeguards are applied in accordance with applicable law. 

  1. Updates to This Policy

ROSACHIM may update this Privacy Policy at any time to reflect legal or operational changes.
The updated version will always be available on this page. 

  1. Contact Information

For any questions regarding this Privacy Policy or your personal data rights, please contact: 

ROSACHIM
Email: contact@rosachim.com
Phone: +212 522 61 26 54 

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